+44 (0)29 2002 2727

enquiries@tristarexecutivetravel.co.uk

enquiries@tristarexecutivetravel.co.uk

Privacy statement (EU)

This privacy statement was last updated on March 10, 2022 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://tristarexecutivetravel.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • IP Address
  • Geolocation data

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data until the service is terminated.

1.2 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • IP Address
  • Geolocation data
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:


Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Tri Star Executive Travel
5 Brachdy Lane
Rumney
CARDIFF
South Glamorgan
CF3 3AR
United Kingdom
Website: https://tristarexecutivetravel.co.uk
Email: enquiries@tristarexecutivetravel.co.uk
Phone number: 02920022727

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Reviews

Amy Everson
Amy Everson
May 10, 2023.
Absolutely fantastic service, executive, luxury cars, professional and friendly both via email and in person. I can't recommend enough and will certainly be recommending to colleagues and friends. Thank you very much Ramesh and Madhu
Anish Stephen
Anish Stephen
April 28, 2023.
Highly professional!!! Thank you ! Madhu and Ramesh for perfectly organising the Trip.
Andrew Caple
Andrew Caple
March 7, 2023.
Fantastic door to door service from the the Team, our driver Ramesh was excellent with the perfect balance of conversation and leaving us in peace when we wited upon our return, very helpful with luggage as well. I have no hesitation in recommending Tri Star Travel.
David Needham
David Needham
March 2, 2023.
An efficient and friendly executive chauffeur service in South Wales. Great communication and a seamless service. Thanks Ramesh.
Lora Glavin
Lora Glavin
February 15, 2023.
Perfect way to travel home after a long flight. Ramesh met us in arrivals, helped with bags, was professional and polite and most importantly got us home safely. Car was beautifully clean and comfortable with an ice cold bottle of water waiting. The booking side was easy and i felt secure knowing that we would be looked after. Worth every penny and look forward to using them again.
David Watkins
David Watkins
January 11, 2023.
Would just like to say a big thanks for the Wedding car you provided for my Bride Lisa to get to the Venue on time :-) Her driver arrived early, so no worry about the car not arriving on time. He also helped her elderly dad to and into the car. And had a good chat with the driver. Lisa said the trip was very smooth, driven at a professional speed to reach the venue on time and without any fuss. Would highly recommend your company to others and will definitely book you again in the future for another occasion. Many many thanks for a great Service David.
Glyn Thomas
Glyn Thomas
December 16, 2022.
Prompt reliable service in comfortable vehicles. Driver was courteous and considered our needs during the journey. We would recommend them highly.
Caroline Robinson
Caroline Robinson
November 2, 2022.
We recently used Tri-star to bring our family of 6 from Cardiff airport to the Midlands. Ramesh was our driver and he was lovely. The car was immaculate and there was water and chargers in the car. The booking procedure was simple and Ramesh was waiting at the airport when we got in. The journey home was effortless and I would definitely use Tri-star again and highly recommend them.
Aly Virani
Aly Virani
September 15, 2022.
The whole team has been incredible. I enquired about having my elderly parents brought from London to Cardiff. Right from the first response the admin team was polite, thorough and accommodating. I was sent photos of the car as reassurance too. The driver was lovely, helped them and let them take their time. He stopped at services and didn’t rush them. I had to change the dates and times of journeys and was never made to feel bad about it. I HIGHLY recommend Tri Star and will definitely be using them again. Thank you so much!
Google rating score: 5.0 of 5,
based on 51 reviews

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